Frequently asked questions:

Ordering from Gulfgardentrading.com is a breeze! You don’t need to register or create an account. Just add the items you want to your cart and click the checkout button. We only ask for the necessary information to ensure that you receive your products quickly and without any hassle.
Our eCommerce site differs from many others as we only sell products that we physically stock in our Warehouse and Store. If a product is listed as backordered, it means we have the necessary trade route to procure the items as soon as possible. You can always get in touch with our team on WhatsApp for confirmation on quantity orders and estimated delivery time for backorders. If the product is not listed as backordered, you can either visit our store to purchase it or opt for our quick delivery service.
Currently, we only accept online orders. However, we strive to simplify the process by providing assistance via WhatsApp or phone!
We understand that sometimes you may change your mind about a product after placing an order. In such cases, simply contact our customer service team, and they will assist you further.
If you wish to cancel your order, please contact us as soon as possible. Cancellation is only possible before shipping or collection.
Certainly! We always keep you updated and informed during the entire ordering process. Once your order has been processed, we will send you an email that confirms all the details of your order. Then, when the items are ready to be shipped, you will receive another email stating that your order is complete. This means that your order has been packed and is ready to be handed over to the shipping company.
At our company, we highly respect your privacy and will never ask for any unnecessary information. We only collect information from you during the registration and purchase process to ensure that we can quickly, efficiently, and accurately deliver your order. We want you to feel safe and secure when sharing your information with us, so we promise that we do not store any sensitive information on our systems. Rest assured that your privacy is our top priority!